This message is to confirm your request submission to the FOIAonline application: View Request. Request information is as follows: (https://www.foiaonline.gov/foiaonline/action/public/submissionDetails?trackingNumber=GSA-2019-000382&type=request)
* Tracking Number: GSA-2019-000382
* Requester Name: Muira McCammon
* Date Submitted: 12/07/2018
* Request Status: Submitted
* Description: To Whom It May Concern:
This is a request under the Freedom of Information Act. I hereby request the following records:
I would like copies of all tweets deleted by the Twitter handle @GobiernoUSA from April 2008 to the present. This would include any tweets sent out on Twitter that were deleted or kept in draft form from the Twitter handle @GobiernoUSA. This request also would include copies of any e-mails or correspondence regarding the drafting and deletion of these tweets.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
I am a journalist whose works have appeared in Slate, VICE, the Massachusetts Review, Kill Screen, and elsewhere. This FOIA request is part of research for an ongoing piece of journalistic work, and as such, I am requesting a fee waiver. I have submitted versions of this FOIA request to other agencies, including the Office of Government Ethics, and in the process, I have been granted this fee waiver without question. My most recent article on this subject appeared in Slate in April 2018 and was titled “Can They Really Delete That?”.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.
Sincerely,
Muira McCammon
muira.mccammon@asc.upenn.edu
Upload documents directly: https://www.muckrock.com/accounts/agency_login/general-services-administration-33/deleted-tweets-on-gobiernousa-65089/?email=%22GSA+FOIA%22+%3Cgsa.foia%40gsa.gov%3E&uuid-login=6f303976-7fec-4d84-a817-755a50006507#agency-reply

Dear Muira McCammon:
We received your request in the U.S. General Services Administration (GSA) Freedom of Information Act (FOIA) Office and assigned control GSA-2019-000382. Please refer to this number in all future correspondence concerning this request. Based on this, we anticipate response on or prior to January 14, 2018.
We have twenty (20) workdays in which to respond (excluding Federal Holidays).   However, it may not always be possible to provide the documents within this time period. In some cases, we may take an extension and will advise you. Please be advised that your request may be subject to fees for search, review and reproduction costs. Should this be the case, you will be given an estimate of the costs. All estimates are developed in Good Faith and are based on our reasonable judgment. However, due to the unique nature of each request and complexity of documents involved, actual costs to search and review the material may vary. You will be notified of fees, time frames and any other issues prior to and throughout the process.
Additionally, please be advised that at any time, you can log into the FOIAonline, to access your original request and review the workflow associated with this-tracking number.   Should you have any further questions, feel free to contact this office at our Toll Free Number 1-855-675-FOIA or by email at gsa.foia@gsa.gov to inquire about the status of your request. If you have any concerns regarding the FOIA Requester Service Center, please contact Ms. Audrey Corbett Brooks, Public FOIA Liaison Officer at (mailto:gsa.foia@gsa.gov) (202) 501-3094 or by email at audrey.brooks@gsa.gov . (mailto:audrey.brooks@gsa.gov)
Respectfully, Freedom of Information Act Requester Service Center
U.S General Service Administration
1800 F Street, Northwest, Room 7300
Washington, DC 20405
Toll Free number: (855)-675- FOIA
Fax number: (202) 501-2727

GSA-2019-000382 has been processed with the following final disposition: Records Not Reasonably Described

This message is to confirm your request submission to the FOIAonline application: View Request. Request information is as follows: (https://www.foiaonline.gov/foiaonline/action/public/submissionDetails?trackingNumber=GSA-2019-000789&type=request)
* Tracking Number: GSA-2019-000789
* Requester Name: Muira McCammon
* Date Submitted: 03/15/2019
* Request Status: Submitted
* Description: copies of all tweets deleted by the Twitter handle @GobiernoUSA from April 2008 to the present. This would include any tweets sent out on Twitter that were deleted or kept in draft form from the Twitter handle @GobiernoUSA. This request also would include copies of any e-mails or correspondence regarding the drafting and deletion of these tweets.

Dear Muira McCammon:
We received your request in the U.S. General Services Administration (GSA) Freedom of Information Act (FOIA) Office and assigned control GSA-2019-000789 (this GSA FOIA Tracking Number is to replace GSA-2019-000382). Please refer to this number in all future correspondence concerning this request. Based on this, we anticipate response on or prior to April 12, 2019.
We have twenty (20) workdays in which to respond (excluding weekends and Federal Holidays).   However, it may not always be possible to provide the documents within this time period. In some cases, we may take an extension and will advise you. Please be advised that your request may be subject to fees for search, review and reproduction costs. Should this be the case, you will be given an estimate of the costs. All estimates are developed in Good Faith and are based on our reasonable judgment. However, due to the unique nature of each request and complexity of documents involved, actual costs to search and review the material may vary. You will be notified of fees, time frames and any other issues prior to and throughout the process.
Additionally, please be advised that at any time, you can log into the FOIAonline, to access your original request and review the workflow associated with this-tracking number.   Should you have any further questions, feel free to contact this office at our Toll Free Number 1-855-675-FOIA or by email at gsa.foia@gsa.gov to inquire about the status of your request. If you have any concerns regarding the FOIA Requester Service Center, please contact Ms. Audrey Corbett Brooks, Public FOIA Liaison Officer at (mailto:gsa.foia@gsa.gov) (202) 501-3094 or by email at audrey.brooks@gsa.gov . (mailto:audrey.brooks@gsa.gov)
Respectfully,
Freedom of Information Act Requester Service Center
U.S General Service Administration
1800 F Street, Northwest, Room 7300
Washington, DC 20405
Toll Free number: (855)-675- FOIA
Fax number: (202) 501-2727

Good afternoon - Per our 3/15/2019 conference call, I informed you that
GSA-2019-000382 was closed and a new request was opened in its place;
GSA-2019-000789. With that said, in response to your status request, due
to the backlog of a large volume of email data pull requests the GSA FOIA
Office has received this year, your email data pull request was not
completed (pulled and converted) until 5/23/2019, at which time it was
provided to the SME. According to the Subject Matter Expert (SME) working
on your request, they are in the process of reviewing the large number of
emails resulting from the email data pull. Please understand, reviewing
and coordinating large email data pulls are time-consuming. First, our IT
Office must perform the email data pull and than convert the results of the
pull into a user-friendly format (i.e. pdf). Next, the SME must review the
emails resulting from the pull to ensure they are responsive to your
request. After the initial review and if there are documents responsive to
your request, the SME will review and when necessary, redact information
that is considered Personally identifiable information (PII),
pre-decisional, attorney-client privilege, etc. Once the SME has completed
this part of the process, the responsive package must be coordinated for
final approval prior to release. Due to the voluminous nature of your
email data pull as well as a backlog of other large and voluminous data
pulls currently being worked by this Office/Division, we anticipate it will
take an additional 3 months to complete the review and coordination.

We will continue to do our due diligence to complete your request as
quickly as possible and apologize for any inconvenience this may cause you.

Thank you and have a nice day.

---------- Forwarded message ---------
From: GSA FOIA <gsa.foia@gsa.gov>
Date: Wed, Jun 19, 2019 at 7:43 AM
Subject: Fwd: Freedom of Information Act Request #GSA-2019-000382
To: Duane Fulton - H1FA <duane.fulton@gsa.gov>

Good morning Duane,

This request for a status update came in last evening. I looked it up in
FOIAonline and we have already responded to the requester. Sometime later
today, please reach out to this requester and let them know it can be found
on FOIAonline. Thank you, Travis.

Respectfully,

U.S. General Services Administration

*Freedom of Information Act (FOIA) Requester Service Center (H1F)*

*1800 F Street, Northwest, Room 7300 Washington, DC 20405 Toll Free
number:(855) 675-FOIA*

CONFIDENTIALITY NOTICE: This email message and any attachments to this
email message contain confidential information belonging to the sender,
which is legally privileged. The information is intended only for the use
of the individual or entity to whom it is addressed. Please do not forward
this message without permission. If you are not the intended recipient or
the employee or agent responsible for delivering it to the intended
recipient, you are hereby notified that any disclosure, copying,
distribution or the taking of any action in reliance on the contents of
this transmission is strictly prohibited. If you have received this
transmission in error, please notify us immediately by telephone or return
email and delete and destroy the original email message, and attachments
thereto and all copies thereof.

---------- Forwarded message ---------
From: <requests@muckrock.com>
Date: Tue, Jun 18, 2019 at 5:00 PM
Subject: RE: Freedom of Information Act Request #GSA-2019-000382
To: <gsa.foia@gsa.gov>

General Services Administration
FOIA Office
Room 3116
1800 F Street Northwest
Washington, DC 20006

June 18, 2019

This is a follow up to request number GSA-2019-000382:

To Whom It May Concern:

I wanted to follow up on the following Freedom of Information Act request,
copied below, and originally submitted on Dec. 6, 2018. Please let me know
when I can expect to receive a response. You had assigned it reference
number #GSA-2019-000382.

Thanks for your help, and let me know if further clarification is needed.

Upload documents directly: https://https://www.muckrock.comhttps://
accounts.muckrock.com/accounts/login/?url_auth_token=AAATYeix0b_yHg_E6ak5TfuI_tw%3A1hdLCP%3APc8EQcrx3Ii3J9mfutDBwmbueMY&next=https%3A%2F%2Fwww.muckrock.com%2Faccounts%2Flogin%2F%3Fnext%3D%252Faccounts%252Fagency_login%252Fgeneral-services-administration-33%252Fdeleted-tweets-on-gobiernousa-65089%252F%253Femail%253Dno-reply%252540foiaonline.gov%252B%252528error%252529

Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
Upload documents directly:
https://accounts.muckrock.com/accounts/login/?url_auth_token=AAATYeix0b_yHg_E6ak5TfuI_tw%3A1hdLCP%3APc8EQcrx3Ii3J9mfutDBwmbueMY&next=https%3A%2F%2Fwww.muckrock.com%2Faccounts%2Flogin%2F%3Fnext%3D%252Faccounts%252Fagency_login%252Fgeneral-services-administration-33%252Fdeleted-tweets-on-gobiernousa-65089%252F%253Femail%253Dgsa.foia%252540gsa.gov
Is this email coming to the wrong contact? Something else wrong? Use the
above link to let us know.

For mailed responses, please address (see note):
MuckRock News
DEPT MR 65089
411A Highland Ave
Somerville, MA 02144-2516

PLEASE NOTE: This request is not filed by a MuckRock staff member, but is
being sent through MuckRock by the above in order to better track, share,
and manage public records requests. Also note that improperly addressed
(i.e., with the requester's name rather than "MuckRock News" and the
department number) requests might be returned as undeliverable.

---

On March 15, 2019:
Subject: Acknowledgement Notice
Dear Muira McCammon:
We received your request in the U.S. General Services Administration (GSA)
Freedom of Information Act (FOIA) Office and assigned control
GSA-2019-000789 (this GSA FOIA Tracking Number is to replace
GSA-2019-000382). Please refer to this number in all future correspondence
concerning this request. Based on this, we anticipate response on or prior
to April 12, 2019.
We have twenty (20) workdays in which to respond (excluding weekends and
Federal Holidays). However, it may not always be possible to provide the
documents within this time period. In some cases, we may take an extension
and will advise you. Please be advised that your request may be subject to
fees for search, review and reproduction costs. Should this be the case,
you will be given an estimate of the costs. All estimates are developed in
Good Faith and are based on our reasonable judgment. However, due to the
unique nature of each request and complexity of documents involved, actual
costs to search and review the material may vary. You will be notified of
fees, time frames and any other issues prior to and throughout the process.
Additionally, please be advised that at any time, you can log into the
FOIAonline, to access your original request and review the workflow
associated with this-tracking number. Should you have any further
questions, feel free to contact this office at our Toll Free Number
1-855-675-FOIA or by email at gsa.foia@gsa.gov to inquire about the status
of your request. If you have any concerns regarding the FOIA Requester
Service Center, please contact Ms. Audrey Corbett Brooks, Public FOIA
Liaison Officer at (mailto:gsa.foia@gsa.gov) (202) 501-3094 or by email at
audrey.brooks@gsa.gov . (mailto:audrey.brooks@gsa.gov)
Respectfully,
Freedom of Information Act Requester Service Center
U.S General Service Administration
1800 F Street, Northwest, Room 7300
Washington, DC 20405
Toll Free number: (855)-675- FOIA
Fax number: (202) 501-2727
---

On March 15, 2019:
Subject: FOIA Request GSA-2019-000789 Submitted
This message is to confirm your request submission to the FOIAonline
application: View Request. Request information is as follows: (
https://www.foiaonline.gov/foiaonline/action/public/submissionDetails?trackingNumber=GSA-2019-000789&type=request)

* Tracking Number: GSA-2019-000789
* Requester Name: Muira McCammon
* Date Submitted: 03/15/2019
* Request Status: Submitted
* Description: copies of all tweets deleted by the Twitter handle
@GobiernoUSA from April 2008 to the present. This would include any tweets
sent out on Twitter that were deleted or kept in draft form from the
Twitter handle @GobiernoUSA. This request also would include copies of any
e-mails or correspondence regarding the drafting and deletion of these
tweets.
---

On Jan. 9, 2019:
Subject: Final Disposition, Request GSA-2019-000382
GSA-2019-000382 has been processed with the following final disposition:
Records Not Reasonably Described
---

On Dec. 13, 2018:
Subject: Acknowledgement Notice
Dear Muira McCammon:
We received your request in the U.S. General Services Administration (GSA)
Freedom of Information Act (FOIA) Office and assigned control
GSA-2019-000382. Please refer to this number in all future correspondence
concerning this request. Based on this, we anticipate response on or prior
to January 14, 2018.
We have twenty (20) workdays in which to respond (excluding Federal
Holidays). However, it may not always be possible to provide the
documents within this time period. In some cases, we may take an extension
and will advise you. Please be advised that your request may be subject to
fees for search, review and reproduction costs. Should this be the case,
you will be given an estimate of the costs. All estimates are developed in
Good Faith and are based on our reasonable judgment. However, due to the
unique nature of each request and complexity of documents involved, actual
costs to search and review the material may vary. You will be notified of
fees, time frames and any other issues prior to and throughout the process.
Additionally, please be advised that at any time, you can log into the
FOIAonline, to access your original request and review the workflow
associated with this-tracking number. Should you have any further
questions, feel free to contact this office at our Toll Free Number
1-855-675-FOIA or by email at gsa.foia@gsa.gov to inquire about the status
of your request. If you have any concerns regarding the FOIA Requester
Service Center, please contact Ms. Audrey Corbett Brooks, Public FOIA
Liaison Officer at (mailto:gsa.foia@gsa.gov) (202) 501-3094 or by email at
audrey.brooks@gsa.gov . (mailto:audrey.brooks@gsa.gov)
Respectfully, Freedom of Information Act Requester Service Center
U.S General Service Administration
1800 F Street, Northwest, Room 7300
Washington, DC 20405
Toll Free number: (855)-675- FOIA
Fax number: (202) 501-2727
---

On Dec. 6, 2018:
Subject: FOIA Request GSA-2019-000382 Submitted
This message is to confirm your request submission to the FOIAonline
application: View Request. Request information is as follows: (
https://www.foiaonline.gov/foiaonline/action/public/submissionDetails?trackingNumber=GSA-2019-000382&type=request)

* Tracking Number: GSA-2019-000382
* Requester Name: Muira McCammon
* Date Submitted: 12/07/2018
* Request Status: Submitted
* Description: To Whom It May Concern:
This is a request under the Freedom of Information Act. I hereby request
the following records:
I would like copies of all tweets deleted by the Twitter handle
@GobiernoUSA from April 2008 to the present. This would include any tweets
sent out on Twitter that were deleted or kept in draft form from the
Twitter handle @GobiernoUSA. This request also would include copies of any
e-mails or correspondence regarding the drafting and deletion of these
tweets.
The requested documents will be made available to the general public, and
this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform
me of the total charges in advance of fulfilling my request. I would prefer
the request filled electronically, by e-mail attachment if available or
CD-ROM if not.
I am a journalist whose works have appeared in Slate, VICE, the
Massachusetts Review, Kill Screen, and elsewhere. This FOIA request is part
of research for an ongoing piece of journalistic work, and as such, I am
requesting a fee waiver. I have submitted versions of this FOIA request to
other agencies, including the Office of Government Ethics, and in the
process, I have been granted this fee waiver without question. My most
recent article on this subject appeared in Slate in April 2018 and was
titled “Can They Really Delete That?”.
Thank you in advance for your anticipated cooperation in this matter. I
look forward to receiving your response to this request within 20 business
days, as the statute requires.
Sincerely,
Muira McCammon
muira.mccammon@asc.upenn.edu
Upload documents directly:
https://www.muckrock.com/accounts/agency_login/general-services-administration-33/deleted-tweets-on-gobiernousa-65089/?email=%22GSA+FOIA%22+%3Cgsa.foia%40gsa.gov%3E&uuid-login=6f303976-7fec-4d84-a817-755a50006507#agency-reply
---

On Dec. 6, 2018:
Subject: Freedom of Information Act Request: Deleted Tweets on @GobiernoUSA
To Whom It May Concern:

This is a request under the Freedom of Information Act. I hereby request
the following records:

I would like copies of all tweets deleted by the Twitter handle
@GobiernoUSA from April 2008 to the present. This would include any tweets
sent out on Twitter that were deleted or kept in draft form from the
Twitter handle @GobiernoUSA. This request also would include copies of any
e-mails or correspondence regarding the drafting and deletion of these
tweets.

The requested documents will be made available to the general public, and
this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform
me of the total charges in advance of fulfilling my request. I would prefer
the request filled electronically, by e-mail attachment if available or
CD-ROM if not.

I am a journalist whose works have appeared in Slate, VICE, the
Massachusetts Review, Kill Screen, and elsewhere. This FOIA request is part
of research for an ongoing piece of journalistic work, and as such, I am
requesting a fee waiver. I have submitted versions of this FOIA request to
other agencies, including the Office of Government Ethics, and in the
process, I have been granted this fee waiver without question. My most
recent article on this subject appeared in Slate in April 2018 and was
titled “Can They Really Delete That?”.

Thank you in advance for your anticipated cooperation in this matter. I
look forward to receiving your response to this request within 20 business
days, as the statute requires.

Sincerely,
Muira McCammon
muira.mccammon@asc.upenn.edu

Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
Upload documents directly:
https://accounts.muckrock.com/accounts/login/?url_auth_token=AAATYeix0b_yHg_E6ak5TfuI_tw%3A1hdLCP%3APc8EQcrx3Ii3J9mfutDBwmbueMY&next=https%3A%2F%2Fwww.muckrock.com%2Faccounts%2Flogin%2F%3Fnext%3D%252Faccounts%252Fagency_login%252Fgeneral-services-administration-33%252Fdeleted-tweets-on-gobiernousa-65089%252F%253Femail%253Dgsa.foia%252540gsa.gov
Is this email coming to the wrong contact? Something else wrong? Use the
above link to let us know.

For mailed responses, please address (see note):
MuckRock News
DEPT MR 65089
411A Highland Ave
Somerville, MA 02144-2516

PLEASE NOTE: This request is not filed by a MuckRock staff member, but is
being sent through MuckRock by the above in order to better track, share,
and manage public records requests. Also note that improperly addressed
(i.e., with the requester's name rather than "MuckRock News" and the
department number) requests might be returned as undeliverable.
--

U.S. General Services Administration

Duane Fulton

Lead Government Information Specialist

Office of Accountability and Transparency (H3)

Office of Administrative Services

(Cell) 202-536-8144

Good morning - As I stated in my 6/19/2019 email, FOIA # GSA-2019-000382
was replaced with GSA-2019-000789. For future status requests, please
reference FOIA # GSA-2019-000789.

In response to your status request, according to the SME working your
request, due to turnover in their Office, the review of your data pull
results was assigned to another SME. This new SME is currently in the
process of reviewing the large number of emails resulting from your email
data pull. Please understand, reviewing and coordinating large email data
pulls are time-consuming. First, our IT Office must perform the email data
pull and than convert the results of the pull into a user-friendly format
(i.e. pdf). Next, the SME must review the emails resulting from the pull to
ensure they are responsive to your request. After the initial review and if
there are documents responsive to your request, the SME will review and
when necessary, redact information that is considered Personally
identifiable information (PII), pre-decisional, attorney-client privilege,
etc. Once the SME has completed this part of the process, the responsive
package must be coordinated for final approval prior to release. Due to the
voluminous nature of your email data pull as well as a backlog of other
large and voluminous data pulls currently being worked by this
Office/Division, we anticipate it will take at least another 3 months to
complete the review. Anticipated completion of the review phase is late
October 2019.

We will continue to do our due diligence to complete your request as quickly
as possible and apologize for any inconvenience this may cause you.

Thank you and have a nice day.
--

U.S. General Services Administration

Duane Fulton

Lead Government Information Specialist

Office of Accountability and Transparency (H3)

Office of Administrative Services

(Cell) 202-536-8144

Good morning - GSA is in the final stages of coordination and should have
our response to you shortly. BTW, the FOIA request number is
GSA-2019-000789; not GSA-2019-000382.

We apologize for any inconvenience this may cause you.

Thank you and have a nice day.
--

U.S. General Services Administration

Duane Fulton

Lead Government Information Specialist

Office of Accountability and Transparency (H3)

Office of Administrative Services

(Cell) 202-536-8144

GSA-2019-000789 has been processed with the following final disposition: Partial Grant/Partial Denial

Your FOIAonline user account for requests@muckrock.com will be deactivated in 5 days due to inactivity.

Your FOIAonline user account for requests@muckrock.com has been deactivated due to inactivity.

In response to your 7/6/2020 fax requesting a status of GSA-2019-000382 and
GSA-2019-000789, your client agreed to close GS-2019-000382 and GSA would
respond to their request under GSA-2019-000789. On 9/19/2019, we responded
to GSA-2019-000789 and closed out request. Our response to 2019-000789 is
attached.

Respectfully,

U.S. General Services Administration

*Freedom of Information Act (FOIA) Requester Service Center (H3A)*

*1800 F Street, Northwest, Room 7300 Washington, DC 20405 Toll Free
number:(855) 675-FOIA*

CONFIDENTIALITY NOTICE: This email message and any attachments to this
email message contain confidential information belonging to the sender,
which is legally privileged. The information is intended only for the use
of the individual or entity to whom it is addressed. Please do not forward
this message without permission. If you are not the intended recipient or
the employee or agent responsible for delivering it to the intended
recipient, you are hereby notified that any disclosure, copying,
distribution or the taking of any action in reliance on the contents of
this transmission is strictly prohibited. If you have received this
transmission in error, please notify us immediately by telephone or return
email and delete and destroy the original email message, and attachments
thereto and all copies thereof.